Privacy Policy
Last updated: June 2026. This policy is provided as a starting template and is not legal advice — please have it reviewed before relying on it.
BijleeX ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect when you visit or buy from bijleex.co.uk, how we use it, and the rights you have under UK data protection law (UK GDPR and the Data Protection Act 2018).
Who we are
BijleeX is a retailer of portable EV charging equipment based in Leeds, West Yorkshire, United Kingdom. For any privacy questions, contact us at hello@bijleex.com. We are the data controller responsible for your personal data.
Information we collect
- Information you give us: your name, email address, phone number, billing and delivery address, and the contents of any message you send us.
- Order information: details of products you buy and payment confirmation (we do not store full card details — see Payments below).
- Technical and usage data: IP address, browser type, device information, and how you use our site, collected via cookies and similar technologies.
How we use your information
- To process and fulfil your orders and provide customer support
- To respond to enquiries submitted through our contact form
- To send service messages relating to your order
- To send marketing communications where you have agreed to receive them (you can opt out at any time)
- To improve and secure our website and prevent fraud
- To meet our legal and accounting obligations
Legal bases for processing
We process your data to perform our contract with you (fulfilling orders), where we have a legitimate interest (improving and securing our service), to comply with legal obligations, and — for marketing — on the basis of your consent.
Payments
Payments are handled securely by our payment providers (including Shopify Payments and other gateways). Your card details are processed directly by these providers and are not stored on our servers.
Sharing your information
We share personal data only with service providers who help us run our business — such as our ecommerce platform (Shopify), payment processors, and delivery partners — and only as needed to provide their services. We may also disclose information where required by law. We never sell your personal data.
Cookies
Our site uses cookies to make it work, remember your preferences, and understand site usage. You can control cookies through your browser settings; disabling some may affect how the site functions.
Data retention
We keep personal data only as long as necessary for the purposes set out above, including to meet legal, tax and accounting requirements. Order records are typically retained for at least six years to comply with UK tax law.
Your rights
Under UK GDPR you have the right to access, correct, delete or restrict processing of your personal data, to object to processing, to data portability, and to withdraw consent at any time. To exercise any of these rights, email hello@bijleex.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with the revision date above.
Contact us
BijleeX, Leeds, West Yorkshire, UK — hello@bijleex.com.